The Providence Center mental health and behavioral treatment center integrated DocuWare to create complete electronic medical records. With electronic records available 24/7, staff is assured that a medical record will always be available, even after hours.
Challenge – The Providence Center serves over 11,000 clients a year and maintains a clinical medical record for each one. The records vary in size from a few sheets to over nine inches of paper. Although they work around the clock, their paper-based medical records could only be accessed from 9 to 5, Monday through Friday. Records needed to be requested in advance of appointments and were physically delivered to The Providence CenterShare on Facebook